Q: I want to get some free samples from your company, can I?
A: Company policy indicates that all customers must pay the sample fee and shipping cost. When you place a bulk order, the sample fee will be returned to you.
Q: What is the MOQ of your products?
A: The MOQ of our products is 500 cartons for one model one size.
Q: I'd like to mix several models in one container, may I?
A: Certainly. You can select two models to combine in one container (1x40HQ).
Q: We'd like to print our logo on the rice cooker. Can you make it?
A: Yes, we provide OEM services which include custom logo printing, gift box design, and carton design.
Q: Shall we pay extra cost for OEM services?
A: No, the OEM service is completely free of charge.
Q: How about the delivery time?
A: The lead time is around 30 days under normal conditions after receipt of deposit and confirmation of all design artwork.