1. How do you guarantee product quality?
We always provide a pre-production sample before starting mass production, and we conduct a final inspection before shipment to ensure top quality.
2. What products can we purchase from you?
You can purchase a wide range of stainless steel kitchen products from us, including stainless steel pots, stainless steel ice buckets, stainless steel basins, and stainless steel kettles.
3. What is the standard packaging format?
Our standard packaging consists of a 3-layer color box per set, packaged securely inside a 5-layer outer master carton.
4. What is the average lead time for shipping?
Delivery is typically completed within 45 days after we receive your deposit. The exact shipment date will be confirmed upon issuance of the Proforma Invoice.
5. What are your standard delivery terms?
Our standard terms are FOB QINGDAO or Shanghai (under Incoterms® 2020). We handle the costs and risk up until the goods are loaded onto the vessel.
6. Are the products food-grade certified?
Yes, our products carry LFGB and CE/EU certifications, verifying that they meet safety and quality compliance standards for food contact.
Eartha Cookware
