Frequently Asked Questions
Q
Are you a factory or trading company? What is your factory size?
We are a professional kitchenware manufacturing company established in 2006. Our facility occupies 18,000 square meters with more than 150 employees. We have 18 automatic production lines, including 6 punching machines, 13 press machines, 4 automated coating lines, and 2 packaging production lines.
Q
What's your MOQ?
Basically, the MOQ is 1,000 sets for cookware sets, and 2,000 pcs for single items.
Q
Can you produce according to customers' design?
Sure, we can provide OEM or ODM services, and assist customers with customized packaging design.
Q
How long is your delivery time?
Generally, it takes 35 days after deposit receipt, depending on your order quantity.
Q
Do you provide samples?
Yes, samples can be offered within 7-15 days. The sample fee is negotiable, but customers are responsible for the express shipping costs.
Q
What's your payment terms?
Usually, we accept TT (30% deposit, with the balance against the BL copy) or LC.
Eartha Cookware
