How do I request an immediate shipping cost quote?
Please provide us with the following details to calculate shipping costs:
1. Order details: Model + Size + Color + Quantity (For example: LW101 15cm 003 10pcs)
2. Shipping info: Address + post code + Tel number
3. Mode of shipping: Air, sea, express, forwarder or others.
What express shipping options are available?
We offer two choices based on your budget and timeline:
1. Fast & Expensive: 3-7 days via DHL, UPS, FedEx, DPEX.
2. Slower & Cheaper: 10-25 days via EMS, e-Packet, etc.
What are the contract options and accepted payment methods?
Once the shipping and order details are confirmed, we will provide you with a formal contract (PI) containing detailed terms. We accept Credit Cards, Bank Transfers, and PayPal. If a payment fails initially, please try again.
Can I order with a lower Minimum Order Quantity (MOQ) or request free samples?
Yes, we support drop shipping services for most products, allowing you to buy in smaller quantities. We are also glad to support quality testing by providing free samples to verified business partners (shipping fees not included).
Do you support OEM & ODM customization?
Yes. We have over 10 years of professional factory experience, more than 50 workers, and 3 R&D engineers to support your custom projects. Free proofing is available upon request.
Can I make mixed purchases and request a catalog?
Yes, mixed models and mixed sizes are fully acceptable. You can also request a catalog by providing your email address and interest types (e.g., Pop-up Tent or foldable Camping cart) to see our full list of available products.
Eartha Cookware
