Frequently Asked Questions
Are these ceramic soup sets safe for microwave and dishwasher use?
Yes, our ceramic soup sets are manufactured using high-temperature baking processes, making them fully safe for use in microwave ovens, conventional ovens, and dishwashers.
Can I request customized logos and packing methods for my order?
Absolutely. We warmly welcome both OEM and ODM orders. Custom colors, sizes, brand logos, and specialized packaging boxes are fully customizable based on your design requirements.
What is the Minimum Order Quantity (MOQ) for this ceramic soup set?
The standard MOQ for the Soup Set is 100 sets. If you require a smaller quantity for trial orders or market testing, please get in touch to discuss flexible arrangements.
How do you ensure safe delivery for fragile ceramic items during shipping?
We utilize export-grade drop-test approved packaging, including custom-fit high-density molded foam inserts and heavy-duty corrugated cartons, to ensure the ceramic sets arrive undamaged.
Can we request samples before placing a bulk purchase?
Yes, samples are available for quality evaluation and material inspection. Contact us to discuss sample shipping details and production times.
What is the typical production lead time for orders?
Standard production usually takes between 15 to 30 days depending on the volume of the order and the level of customization requested. We aim to optimize scheduling for efficient delivery.